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IEEE SENIOR MEMBER · DALLAS, USA

Dawit Zeleke

PhD Researcher in IT, AI & Distributed Systems · Experienced Software Engineer

AI · Cloud · Distributed Systems · Enterprise Software

Building reliable distributed systems — and researching what makes AI-driven ones trustworthy at scale.

10+ years designing and operating enterprise and telecom systems inform my PhD research in AI-cloud architecture, retrieval-augmented generation, and distributed-systems security — the same class of problems I met first in production.

Google Scholar ↗
10+
years of experience
5
research works published
2026
PhD research began
IEEE
Senior Member grade

CAREER

Experience

Senior Software Engineer
Cognizant Technology Solutions
2022–Present

Enterprise Java/Spring microservices, Camunda workflow automation, and cloud migration for financial-services and insurance clients.

  • Designed Camunda BPMN workflows for a financial-services client, reducing data exchange time 70% and improving data accuracy 90%.
  • Optimized a high-volume Camunda Tasklist API, cutting response times 50% and database queries 25%.
  • Led a Java 8→17 and Spring Boot 2.4→3.1 modernization across a production enterprise application.
  • Built Go-based CLI deployment tooling (Cobra, Viper) for a financial institution's release workflows.
Senior Software Engineer
ITS Technology and Trading
2018–2021

Network monitoring systems, RESTful APIs, and automation for telecom network devices.

  • Designed network monitoring dashboards using Angular and D3.js for real-time visualization of network performance.
  • Built RESTful APIs and microservices for network-device data exchange, secured with OAuth and deployed on Azure.
  • Developed network automation scripts (Python, Ansible) integrated with Terraform and Jenkins for infrastructure-as-code deployment.
Deployment Supervisor
Ericsson
2015–2018

Telecom network deployment, NMS management, and containerized infrastructure across Ethiopia's southwest region.

  • Designed a hybrid fiber and microwave ring-protection system addressing network reliability and downtime risk.
  • Managed containerized application deployment (Kubernetes, Docker) for telecom network services.
  • Integrated microwave nodes and implemented telecom protocols (SNMP, TR-069) for secure, multithreaded communication.
Site Engineer
Huawei Technologies
2014–2015

BTS site commissioning and network troubleshooting for 2G/3G telecom infrastructure.

  • Commissioned BTS sites and validated network performance across 2G/3G deployments.
  • Performed network troubleshooting and firmware/software updates using vendor-specific tools and protocols.

PHD RESEARCH

Research

In May 2026, I began a PhD in Information Technology at University of the Cumberlands. My research is still taking shape, centered on how AI-driven, cloud-native systems stay reliable, well-architected, and secure at scale — questions I first encountered in production, not in a classroom. It connects directly to my engineering background: RAG reliability traces back to AI-assisted development work, AI-cloud architecture to cloud migration and microservices work, and distributed-systems security to operating distributed telecom and financial-services systems.

PUBLISHED WORK

Publications

5 publications
Diagnosing RAG Failures: A Taxonomy of Failure Modes in Retrieval-Augmented Generation 2026

A taxonomy of failure modes in retrieval-augmented generation systems.

Zero Trust, Anomaly-Based Detection, and Federated Learning as Complementary Layers of Distributed Defense 2026

A comparative analysis proposing Zero Trust, anomaly detection, and federated learning as one connected defense problem for microservice environments.

Architecting AI-Cloud Solutions for Demand Forecasting in Supply Chains 2025–2026

An AI-cloud architecture applied to demand forecasting in supply chains.

Retrieval-augmented Generation and Supply Chain Resilience: A Conceptual Framework 2026

A conceptual framework connecting RAG system design to supply-chain resilience.

Performance Improvement of IaaS Type of Cloud Computing Using Virtualization Technique 2024

Optimizing IaaS performance through virtualization strategy and hypervisor selection.

View on Google Scholar →

APPLIED WORK

Selected Work

01

Financial-services workflow automation

Designed Camunda BPMN workflows integrated with internal banking systems, reducing data exchange time 70% and improving data accuracy 90%.

02

Workflow API performance optimization

Optimized a high-volume Camunda Tasklist API through caching and query tuning, cutting response times 50% and database queries 25%.

03

Enterprise platform modernization

Led a Java 8→17 and Spring Boot 2.4→3.1 upgrade across a production enterprise application.

04

CLI deployment tooling in Go

Built deployment-automation command-line tools using Go, Cobra, and Viper for a financial institution.

05

Supply-chain delivery optimization

Diagnosed a logistics bottleneck through KPI analysis and designed a dynamic order-splitting algorithm to improve delivery throughput.

06

Hybrid fiber & microwave ring protection

Designed a hybrid network-protection system addressing telecom reliability across southwest Ethiopia.

ABOUT

Who I am

I'm a software engineer based in Dallas, TX, with 10+ years of experience across telecommunications infrastructure, network software, and enterprise cloud and financial-services systems. I've spent my career building and operating large-scale distributed platforms — the kind of systems that stay up under load, move data safely between organizations, and evolve without breaking.

In May 2026, I began a PhD in Information Technology at University of the Cumberlands. My research is still taking shape, centered on questions I first encountered in production, not in a classroom.

I hold an MS in Computer Science from Maharishi International University and a BS in Electrical Engineering from Arba Minch University. I'm a Senior Member of IEEE, and I speak Amharic and English.

CREDENTIALS

Certifications & Memberships

Google Cloud Professional Cloud ArchitectCertified, 2024
IBM Certified – Data & AIEnterprise Workflow, 2024
IEEE Senior MemberDallas Section, since 2023
ACMProfessional membership, since 2024
ISACAProfessional membership, since 2024
ISSAMember, since 2023
CSCMPMember, since 2025

PROFESSIONAL STANDING

Recognition

Ethio Telecom Recognition2018

Recognized for resolving severe ICT infrastructure instability in southwest Ethiopia and leading engineer training workshops.

MW Expert Designation2016

Designated microwave transmission expert for Ethiopia's southwest region while at Ericsson.

GET IN TOUCH

Contact

Dallas, TX